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Relaunching a massage therapist business in Coventry

Zest Innovation

Attracting the right type of customers for a massage in Coventry

massage therapy coventry carrying out a sports massage for a client

How we Helped a Massage Therapy Business in Coventry Relaunch Their Website Successfully

In today’s digital-first world, having a strong online presence is essential for any business, including massage therapy clinics. When a massage therapy business in Coventry approached us for help, they needed a complete online revamp to attract more clients and stand out in a competitive market. We conducted research, implemented SEO strategies, advised on social media activity, and introduced a website form to filter the right clients, ultimately helping the business succeed online.


Research & Analysis: Understanding the Market and Competition

Before diving into website development and marketing strategies, we conducted thorough research. The key areas of research included:

  • Market Analysis: Understanding the demand for massage therapy services in Coventry, identifying the most sought-after treatments such as an indian head massage, and pinpointing seasonal trends.
  • Competitor Analysis: Reviewing competitors’ websites, identifying their strengths and weaknesses, and determining what content, keywords, and offers they were using.
  • Customer Behavior Study: Analyzing online search trends and client reviews to understand what potential customers were looking for in a massage therapy business.

This research helped lay the groundwork for the website relaunch, ensuring that the business would cater to the needs of its target audience effectively.


SEO Strategies to Rank the Website Higher

A beautifully designed website is useless if potential clients cannot find it. We implemented a solid SEO strategy to improve the website’s visibility in search engine results by adding more pages and information on the different massage services available.

We identified high-ranking keywords related to massage therapy services in Coventry, such as:

These keywords were strategically placed in:

  • Page titles and meta descriptions
  • Service pages and blog content
  • Image alt text and headings


The website’s structure was optimized to be search engine friendly, including:

  • Faster loading speeds by compressing images and reducing unnecessary scripts
  • Mobile responsiveness for users searching on smartphones and tablets
  • Improved site navigation to enhance user experience


Since the business operates locally, Google My Business (GMB) was optimized with accurate business details, high-quality images, and regular updates. Encouraging clients to leave reviews also played a crucial role in improving local search rankings.

We advised on an active social media presence to reach more potential clients and build trust. The recommended strategy included platform selection, we recommended focusing on Facebook and Instagram, as these platforms are popular for local service businesses and provide visual storytelling opportunities.

Regular posting of engaging content helped build a loyal following. Content included:

  • Behind-the-scenes clips of therapy sessions (with client consent)
  • Customer testimonials and success stories
  • Educational posts about the benefits of massage therapy
  • Special offers and discounts for first-time clients


One of the most effective changes made during the website relaunch was the addition of an intelligent booking form. This feature helped ensure that the business was attracting the right type of clients.

  1. Pre-Screening Clients: The form asked questions about the client’s needs, such as the type of massage they were looking for (e.g., deep tissue, sports massage, relaxation massage).
  2. Availability and Booking Preferences: Clients could choose preferred dates and times, reducing back-and-forth communication.
  3. Medical Conditions Disclosure: To ensure the therapist could safely provide treatment, the form included an option for clients to mention any existing medical conditions.
  4. Lead Qualification: By filtering out clients who were just browsing without serious intent and not looking for sensual, naked massages or other 'types of massage' , the business could focus on high-quality leads that were more likely to book appointments following a one-to-ne consultation.


By working with us, this massage therapy business in Coventry successfully relaunched its website and improved its online presence. Thorough research, well-executed SEO strategies, a targeted social media approach, and an efficient booking form all contributed to a higher ranking on search engines and an increase in bookings.

For any business looking to improve its digital marketing strategy, the key takeaway is that a well-planned, research-backed approach can lead to significant growth and better customer engagement. If you own a local business and want to enhance your online presence, why not get in touch - it could be the best decision you make...

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